Taking Collective Intelligence Seriously
Olga Ghazaryan, William Garrood, and John Higgins
This is the story of a wholehearted, participative approach to a new 10-year global strategy, designed to embrace the mission, culture, and values of WaterAid. It is participation with creative tensions and a focus on stimulating and sustaining an organisation-wide conversation, its goal – to deliver an ambitious direction of travel for the organisation, shaped and owned by its staff. It is about combining authentic participation alongside directive parameters set by the formal hierarchy – without undermining the legitimacy of either.
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